Effective Date: 26.09.2025

This Privacy Policy has been prepared to protect Qlishe’s online store (also referred to as “Qlishe” or “the Company”) and to create a trustworthy relationship with our valued customers, in line with applicable legal requirements regarding data collection, processing, and transfer.

The purpose of this policy is to explain how customers’ personal information is collected, used, and shared when visiting or making a purchase from qlishe.com.

1. Type of Data Collected

Identification Data
We may collect personal details such as name, shipping and billing address, email address, telephone number, and date of birth during account registration or order placement.

Financial Information
Payment details, including credit card or bank account information, are processed by secure third-party providers. Qlishe does not store full financial information.

Order Information
We maintain records of all orders placed, delivery details, tracking information, and communication history to ensure accurate service.

Device and Technical Data
Information about the device you use to access our site, including IP address, browser type, operating system, referring and exit pages, date and time stamps, and browsing behavior.

Cookies and Log Files
Cookies are used to recognize your device, remember preferences, and improve site performance. Log files track actions and preferences on the site, providing anonymous usage data for analytics.

2. Usage of Personal Information

Personal data is used strictly for the following purposes:

To process, confirm, and deliver your orders.
To provide customer support and respond to your inquiries.
To screen orders for potential fraud or security risks.
To communicate about new collections, promotions, or updates, if you have opted in to marketing.
To improve our website performance and product offerings.
To comply with legal obligations and safeguard our operations.

3. Sharing of Personal Information

We do not sell or rent personal data. Information may only be shared with:

Service Providers: Payment processors, shipping carriers, and IT partners who assist in operating our business.
Legal Authorities: When required to comply with laws, regulations, or legal processes.
Fraud Prevention Services: To detect, investigate, or prevent potential risk or fraud.

All partners are bound by confidentiality obligations and are only permitted to use your data in line with Qlishe’s instructions.

4. Data Protection

We apply strict technical and organizational measures to safeguard personal information. These include encryption, secure servers, restricted access, and continuous monitoring. While no system is fully immune to breaches, we take all reasonable steps to protect data against unauthorized access, loss, or misuse.

5. Data Retention

Personal data is retained only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Once no longer needed, data is securely deleted or anonymized.

6. Customer Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data, subject to legal or contractual obligations.
Restrict or object to certain processing activities.
Opt out of marketing communications at any time.

You can review or update your information directly through the “My Account” section of our website or by contacting our client services team.

7. International Data Transfers

As Qlishe operates globally, your data may be transferred to and processed in countries outside your residence. We ensure that such transfers are protected by appropriate legal safeguards in compliance with applicable laws.

8. Modifications

This Privacy Policy may be updated periodically to reflect business practices, legal requirements, or service improvements. The revised version will always be published on this page with the date of last update indicated. Customers are encouraged to review this page regularly.

9. Notice and Liability

This Privacy Policy applies only to qlishe.com. It does not extend to third-party websites where Qlishe may advertise or which may be linked from our site. Qlishe is not responsible for the privacy practices of other platforms.

By using our site, you acknowledge and accept the terms of this Privacy Policy. Although we take all reasonable steps to protect your data, Qlishe cannot be held responsible for information voluntarily disclosed by you outside of our secure systems.

10. Contact Us

For any questions, concerns, or requests regarding your personal data, please contact:

email: info@qlishe.com

Our client services team will respond with care and in compliance with applicable data protection regulations.